| Clear pre-contractual information including details of key terms must be available to customers, in full and in writing upon request, prior to purchase.
Prices quoted and invoiced should clearly show a total and a breakdown where appropriate including VAT, credit and delivery charges. Quotations will be fixed and valid for the period stated.
Clear and accurate information should be provided on any extra or linked goods or services such as routine servicing, telephone help lines, etc.
Terms and Conditions of supply will conform to the Unfair Terms in Consumer Contracts regulations & they will be legible, comprehensive and comprehensible, and will clearly indicate guarantees and warranties and the optional nature of any chargeable extension to the consumer’s legal rights.
Information regarding statutory cancellation rights will be provided. | 
Contract Information
