Read the computer magazines to get an idea of the most important product features (and what they mean) before you buy. Read the PCA Code of Practice to understand the sort of service that a good supplier should offer.

During your enquiries keep a note of the name of the salesperson.

 Provide a written enquiry to those companies that you shortlist, stating what you are interested in, and saying, simply, the way in which you whish to use the equipment what you wish to do with it and then ask for a written quotation by return as well as a copy of the Terms and Conditions of the supplier.

Eliminate companies with long delivery times if most others can get things quicker. And if one company quotes a much lower price for a similar product, ask why - there is no such thing as getting something for nothing.If you have to chase any of your shortlisted suppliers for a reply you'd be sensible to consider that any company that cannot respond promptly and properly at this stage has got little chance of sorting things out in the event of you having problems after you buy. So be ruthless - cross them off your list.

If you order out of the pages of a computer magazine, use their own printed order form, that way you'll gain some financial protection under the magazine's own mail order protection scheme.

Keep a copy of all correspondence, especially your order. If at all possible, order using a personal credit card. If in doubt, buy from the nearest supplier. For extra security, always buy from PCA Members.

For peace of mind make sure that you buy from a member of the PC asssociation
To find your nearest supplier go to Find a Member and insert your post code to identify a PCA member near to you.

	General Advice for Buyers