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Code Of Practice - Solving Problems - Trading Standards Departments
Methods of trading & promotion
Dealing with Customers
Solving Problems
Speedy solution
Trading Standards Departments
Responding Promptly
Maintaining Records
Solving Disputes
Technical Report
PCA Conciliation Procedure
Complaints where breaking of the Code of Practice is alleged
Monitoring Compliance
Publication of Activities
July 2008
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Trading Standards Departments
The PCA recommends that members should maintain routine contact with their local Trading Standards Department.
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