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  You are here : Code Of Practice - Methods of trading & promotion - Prepayment
   


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arrow  Prepayment
If the product is to be ordered or made especially for the customer (it does not appear in any current specification list) the Member may, with the agreement of the customer, take an initial deposit at time of order. For bespoke items there is no limit on the value that may be required as a deposit. Members will clearly indicate at time of order the full details and procedures for payment and whether – within the law – a deposit is non-refundable.

No retailer is required to provide products until cleared funds have been received. Members have the right to decide which payment methods are acceptable to them.


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